Customer Support

Save big! Launch or boost the operations of your company instantly by outsourcing part or all aspects of your customer sеrvice to PortlandInter Services! We do it professionally, in major global languages, and at the highest degree of confidentiality and safety.

 

What we can do for your business:

8 hours, 16 hours or 24 hours professional customer support via emails, live chat, and Facebook (by request). 5 days a week. With fast and precise responses;

Expedited, polite and professional handling of customer complaints, fully coordinated with your management, via emails and live chat, from your own website;

Multilingual services for you and your customers - right from the start;

Combined customer support with sales (by request).

 

Setting up your customer support service:

  • Facilitating all your customer service operations;
  • Creating all customer support procedures and documentation, or improving the existing ones;
  • Working closely with your managers and technical support to establish unified rules;
  • Helping your firm avoiding all “beginner” mistakes;
  • Implementation of KPIs (Key Performance Indicators) to improve coordination between your support and sales staff;
  • Evaluating and managing costs of running efficient customer support.

 

As a premium additional service, you can choose us to organize your sales and SMM (Social Media Marketing) procedures, strategies, and implementation.

 

Choose from the following 3 options for your standard Setup package:

 
A temporary solution, to improve or implement a part of your customer service operations;
A permanent solution to improve and manage any part of your customer service operations;
A permanent solution to manage all aspects of your customer service operations;
 

Notice:
We are a professional services company, and therefore absolutely impartial, providing top-notch support and marketing services outsourcing with the highest degree of confidentiality and reliability.

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